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Monday, March 13, 2017

Toll attendant swiped Rs 4 lakh instead of Rs 40

A toll attendant in toll gate on the Kochi-Mumbai National Highway near Udupi swiped Rs 4 lakh instead of Rs 40 from a doctor's debit card.

Mysuru-based doctor Dr Rao, was travelling in his chauffeur-driven car to Mumbai via the coast. Around 10.30pm, he gave his debit card to pay the Rs 40 toll. The attendant, after swiping the card, gave the POS receipt and and toll receipt to the doctor.

Also read: Leading banks to charge Rs 150 more after four transctions

When he received a text message that Rs 4 lakh had been debited from his account, he brought it to the notice of the toll gate staff. They refused to acknowledge their mistake, even after about two hours of the doctor's efforts to retrieve his money.

The doctor proceeded to Kota, which is about 5kms from the toll gate, and went to the police station there around 1am to file a complaint. He returned to the toll gate with the head constable.

Finally, the toll booth personnel admitted the attendant had entered the wrong amount and offered to reimburse the excess amount by cheque. But the doctor insisted he wanted the entire amount in cash.

The toll gate personnel contacted senior officials of the collection company and made arrangements to pay the Rs 3,99,960 in cash around 4am.

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