Tuesday, February 7, 2017

Bank of America opens fully automated branches without employees



Bank of America Corp has opened three automated branches without employees. One located in Minneapolis and other located in Denver. Here customers can use ATMs and have video conferences with employees at other branches.

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Bank of America has been reducing its overall branch count to cut costs even as it opens new branches in select markets. New branches are typically smaller, employ more technology, and are aimed at selling mortgages, credit cards and auto loans rather than simple transactions such as cashing checks.



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